Job Description


I. Job Summary

The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

II. Essential Duties and Responsibilities

  • Increase account penetration with strategic product sales
  • Communicate proactively with all customers quarterly, to strengthen and expand relationships
  • Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
  • Update and renew customer service agreements
  • Resolve service escalations within the defined territory
  • Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
  • Communicate rates, fees and service strategies with conviction
  • Understand and use customer incentives and co...

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