Account Director

We are seeking an experienced Account Director to oversee a large, complex government account. This is a highly client-facing role requiring strong leadership, hospitality-focused service delivery, and financial accountability.

Key Responsibilities

• Lead revenue growth and ensure profitability for the assigned confidential account
• Act as the primary client contact, ensuring exceptional service delivery and relationship management
• Oversee daily operations across two service lines: Housekeeping and Maintenance/Handyman Services
• Lead, mentor, and support on-site Managers and their teams
• Manage staffing levels and workforce planning in alignment with seasonal demands
• Oversee resource planning, scheduling, and operational execution
• Maintain high standards of service quality with a strong hospitality mindset
• Drive client satisfaction, issue re...