Account Director

Overview

Reporting to: Sales and Marketing Manager. Responsible for: Building and maintaining customer relationships and growing business. Main Purpose

Responsibilities

• Maintain and develop customer relationships.


• Grow revenue by identifying new opportunities and adding services and products.


• Identify new potential customers and stakeholders within the client account.


• Day-to-day management and oversight of account activity; be the first point of contact for clients both new and existing.


• Ensure that new and ongoing requests are handled within a suitable time frame.


• Take control of key decisions in the account and communicate clearly to the business.


• Manage the relationship with the client and Programme Manager during the implementation of the programme/project.


• Ensure forecasted work is realised within expected time frames....