Account Development Manager, Alor Setar Branch

The ADM will be responsible for strengthening existing relationships, expanding the agent base, and identifying opportunities to drive revenue growth, with a focus on providing exceptional client service and support. They will be responsible to support the sales and profitability targets for the branch.

Individual Responsibilities

• Meet the sales target in line with the branch objectives and goals
• Oversee collection of outstanding payments and manage financial performance in the sales unit

Agent Management

• Provide excellent service to agents including prompt response to queries, effective claims tracking, accurate quotation generation
• Regular visits to assigned agents, to maintain relationship, business development discussions, training, and general problem solving
• Conduct CPD training for agent at branch level
• Verify monthly CBC breaches report sent by HQ – for PIAM quarterly reporting
• O...