Job Description

About the Role

Account Development Associate is a desk-based entry sales role where you will work closely with Relationship Managers to upsell and retain current customers. You’ll be responsible for generating upsell leads for premium solutions such as Lexis+ and Lexis+ AI, assessing customer needs, and scheduling appointments to drive customer engagement and account growth.

Reporting into Head of Sales, this is a permanent full-time role based in either Sydney, Melbourne or Brisbane with combined home/office-based arrangements to have flexible work-life balance.

Responsibilities

  • Identify upsell opportunities and proactively promote LexisNexis products to existing customers.
  • Assess customer usage and engagement to support account retention efforts.
  • Initiate contact with customers through phone, email, and virtual meetings.
  • Maintain accurate customer data and activity records in CRM systems.
  • Achieve...

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