Accommodation Assistant Hotel

Job Summary

The Accommodation Assistant is responsible for managing the accommodation needs for students, and staff members, ensuring that all accommodation services align with organizational policies and requirements. This role involves booking rooms, managing extensions, resolving accommodation related issues, and maintaining strong relationships with accommodation providers. The assistant will track extensions, manage students' requests, prepare reports, and ensure high-quality customer service.

Key Responsibilities

1. Booking and Coordination:

2. Coordinate and oversee the booking of accommodations for students, and staff.

3. Ensure accommodation requirements meet company policies, comfort standards, and budget guidelines.
4. Address and resolve accommodation-related requests or complaints promptly and professionally.
5. Propose changes about price list, policy, procedures, and other related topics to maximize resour...