Accessibility Director, Accessibility Tools and AI Enablement

Join the Chase Consumer Bank Digital Accessibility Team, enabling culture, habits, tools, data, and support to help teams deliver fully accessible digital experiences for every customer. As the Executive Director, Accessibility Director, Accessibility Tools and AI Enablement, reporting to the Managing Director, Head of Digital Accessibility, you will set strategy and lead execution for firmwide accessibility tooling and AI enablement to ensure consistent, verifiable accessibility across channels, including dynamic and agentic AI-generated experiences. You will partner closely with the Director of Accessibility Standards and the Director of Accessibility Oversight (Governance and Policy), plus product, design, and engineering leaders across lines of business.
Own a multi-year roadmap that scales accessibility through productized tooling, automation, and AI enablement, while bringing structure to dispersed AI initiatives into a coherent platform strategy. Bake accessibility into the e...