Academic Program Support Specialist

POSITION SUMMARY

The Academic Program Support Specialist (APSS) serves CCA’s Division of Academic Success, providing excellent customer service with front desk and administrative support services to academic leadership, department chairs, faculty, instructors, staff, and students. The specialist possesses a general understanding of higher education and demonstrates strong administrative, organizational, project coordination, and problem-solving skills. This person is able to perform tasks both autonomously and as a team, with keen attention to detail and the ability to adapt to unexpected changes. The specialist interacts effectively with constituents and stakeholders from varied backgrounds, both inside and outside the college in a variety of mediums (face-to-face, online, and over the phone). This person also provides liaison services to college-wide personnel through excellent communication and project management skills. The ideal candidate enjoys solvi...