Academic Counselor

Client Relationship officer (Inside Sales)

About the job Position Overview:

The Customer Relationship Officer is responsible for promoting and selling the programs of MSM Unify to potential students, responding to inquiries from potential students on various programs, and identifying the appropriate programs to meet these goals.

CRO is the guiding force behind our operational strategies, ensuring alignment with our business goals. This role will oversee business operational activities of the company, ensuring candidate traction, fostering growth, and maintaining vital internal and external relationships.

Key Responsibilities:

• Developing and sustaining solid relationships with prospective students and company stakeholders.

• Handling inbound queries from multiple channels, including telephone, email, and web chat.

• Making outbound calls to convert prospective student leads into applications for study.

• Analyzin...