Job Description

Front Desk | Full Time

We have an exciting opportunity to join our AC Hotel Irvine, a 176-room lifestyle select service hotel, as a Front Office Receptionist.

Position Summary:

Provides warm and welcoming experience for all guests and visitors. Handles all aspects of guest registration/check-in and check out procedures. Provides special assistance and information about the hotel, hotel amenities, and local area attractions. Resolves guest concerns and provides professional service to gain high level of guest confidence and satisfaction. Enters information into computer system, collects funds and runs necessary reports. Seeks opportunities to maximize revenue.

Primary Responsibilities/Essential Functions:

  • Welcomes guests by greeting them in an enthusiastic and professional manner, answering questions and responding to requests. Provides information about hotel and hotel amenities.
  • Registers hotel guest by obtaining...

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