Job Description
Join Westerra Equipment as a Service Advisor in Abbotsford and be pivotal in coordinating our service operations. Master job scheduling and ensure high customer satisfaction in this dynamic environment.
This role focuses on effectively managing service requests while supporting our technicians’ workflow. Your responsibilities will include scheduling jobs, following up with customers on estimates, and ensuring timely task completion. Success in this position requires excellent attention to detail and superb communication skills.
Key Responsibilities:
• Schedule jobs and maximize technician workload
• Assist in coordinating technician assignments
• Enter and manage job-related data efficiently
• Follow up with customers for estimate approvals
• Ensure work orders are closed within 48 hours
Requirements:
• 2-4 years experience in service scheduling
• Must have a High School Diploma
• Professional and positive communication skills
• Strong computer skill...
This role focuses on effectively managing service requests while supporting our technicians’ workflow. Your responsibilities will include scheduling jobs, following up with customers on estimates, and ensuring timely task completion. Success in this position requires excellent attention to detail and superb communication skills.
Key Responsibilities:
• Schedule jobs and maximize technician workload
• Assist in coordinating technician assignments
• Enter and manage job-related data efficiently
• Follow up with customers for estimate approvals
• Ensure work orders are closed within 48 hours
Requirements:
• 2-4 years experience in service scheduling
• Must have a High School Diploma
• Professional and positive communication skills
• Strong computer skill...
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