911 Systems Consultant and Technical Resource

Job Title: 911 Systems Consultant and Technical Resource Location: Philadelphia, PA Note: Hybrid Role, Teams interview for first round, in person final interview Job Description: PPD 911 mission critical systems, which include CAD system, 911 call handling system, radio system and call logging system at PPSB, 6100 Rising Sun and City Hall. Position overview / Statement of Work PPD 911 Systems Consultant is a technical position supporting the Citys 911 systems and contributes to the continuity of 911 computer services by providing day-to-day technical support and vendor management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPDs 911 centers daily operations. Remote work is limited to two days per week and may not exceed in-office days in any week. Work hours may not exceed 37.5 per week, except during a 911 system emergency; with prior approval from the 911 IT Director. The resource must document all wor...