43098953772- Production Associate, Retention (Email/SMS)

Overview

Job Title: Production Associate, Retention (Email/SMS). Employment Type: Full-time; Remote. Schedule: US Time zone. Industry: Fashion/Apparel. About This Role: The Production Associate of Retention ensures flawless campaign execution with a primary focus on accuracy, timeliness, and QA. This is a production-heavy role where attention to detail is paramount. Working closely with the retention team, this role executes builds, QA checks, and recurring program tasks that form the backbone of our retention marketing.

Responsibilities

• Campaign & Flow Builds: Build and QA email/SMS campaigns in Klaviyo’s editor, with light HTML editing when needed.
• Set up lifecycle flows (e.g., welcome, post-purchase, winback) based on pre-defined briefs & completed creative.
• Execute recurring program builds (Aftersell, transactional campaigns, direct mail, etc.).
• QA & Accuracy: Conduct meticulous QA on all campaigns, ensuring flawless re...