Job Description

Job description

Our client is a leading provider of pet cremation services in Australia with a national footprint.
This role contributes significantly to providing premium customer service by carrying out pet aftercare services in a professional and compassionate manner supporting the company's purpose in Honouring a Lifetime of Unconditional Love.

Responsibilities:

Customer Service

  • Assist in phone enquiries as required including liaising with clinics and/or customers to clarify order requirements
    Preparations
  • Washing and drying pets for viewings if needed
  • Carrying out viewing cremations and gold and platinum cremations as required
  • Managing the cool rooms and the pets on hold, liaising with the Client Care team to expedite pets to cremation within gu...

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