Job Description

3rd Line IT Support Engineer

Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on-premise to cloud transformation and the integration of a new ticketing system. Our client is looking to pay between £40,000 to £45,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential on a shift pattern, 7am to 4pm or 8am to 5pm. 

You’ll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed.

What you’ll do:

Provide support across hardware, software, phones, mobiles, and specialist systems.
Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution.
Support servers (Windows 2012/2016), Exchange 365, backups (Veeam), and net...

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