Job Description

Job Description: 3rd Line service desk engineer (MSP)
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Location: Borehamwood 4 days per week – 1 day from home
Salary: Up to 60 k per annum
Certification budget: £3,(Apply online only)/year
Weekly Team lunch: Enjoy a takeaway every single week
Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment
Birthday leave: Full day off on your actual birthday (or nearest weekday!)
Holiday: 22 days
Hardware: Specify your own equipment—we don't force outdated laptops on technical staff
Training: Vendor-led training for NinjaOne, HaloPSA, CIPP—formal upskilling budget separate from certification allowance
Must have strong managed service provider experience
Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client base....

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