3rd Line Application Support Analyst

Solidsoft Reply is the Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with Healthcare and Industry, helping our customers succeed through our expertise in designing and implementing innovative solutions, and through our continued commitment and investment in Microsoft technologies and the Microsoft Azure cloud platform. We are a published thought leader and deliver software and services via our team of highly skilled and competent people.

Role Overview

As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on Microsoft Azure technologies. You will proactively oversee customer systems, recommending improvements for security, reliability, scalability, and cost efficiency. The role requires strong interpersonal skills to communicate complex technical details with international custome...