Job Description

Key responsibilities

  • Assess Microsoft 365 tenant health across apps, services, and network connectivity.
  • Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
  • Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
  • Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
  • Provide guidance on governance, compliance, and operational processes to strengthen platform health.
  • Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.

Required Qualifications

  • Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization
  • Microsoft 365 Apps (Office, Teams, Outlook)
  • Experience managing and optimizing Microsoft Teams for enterpri...

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