Job Description
2nd Line Support Engineer (MSP)
Location: London
Salary: £32,000 - £37,000 per annum
Job Type: Full-Time, Permanent
About the Role
We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) based in London. This is an excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment.
As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client base, troubleshooting complex IT issues, and assisting with project work and infrastructure improvements.
Key Responsibilities
Provide 2nd line technical support to a wide range of SME and corporate clients.
Diagnose and resolve hardware, software, networking, and Microsoft-related issues.
Escalate and collaborate with 3rd line engineers where necessary.
Manage and ...
Location: London
Salary: £32,000 - £37,000 per annum
Job Type: Full-Time, Permanent
About the Role
We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) based in London. This is an excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment.
As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client base, troubleshooting complex IT issues, and assisting with project work and infrastructure improvements.
Key Responsibilities
Provide 2nd line technical support to a wide range of SME and corporate clients.
Diagnose and resolve hardware, software, networking, and Microsoft-related issues.
Escalate and collaborate with 3rd line engineers where necessary.
Manage and ...
Ready to Apply?
Take the next step in your AI career. Submit your application to Alecto Recruitment today.
Submit Application