24x7 Incident Response Lead – Banking IT Services

Systems Limited is seeking an experienced Incident Manager to ensure uninterrupted technology services across critical banking operations. You will manage the complete incident lifecycle, ensuring timely resolution and compliance with service management standards.

The ideal candidate will have over 10 years of IT Service Management experience, preferably in the financial sector. Strong skills in stakeholder communication and incident governance are essential. This role requires deep knowledge of ITIL best practices and the ability to thrive in a 24x7 operational environment.