Job Description
Job Description
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
1st Line Support Technician
Location: Reading, England (Hybrid – Office based with 2 days' WFH after probation)
Salary: £22,000 – £27,500 per annum
Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week)
About Our Client
Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence.
The Opportunity
Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients.
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