Job Description
As our customer base expands, we're committed to maintaining our reputation for exceptional service and fast response times.
Montel has an important role in the green transition; we do this by supporting companies with key decision-making tools, covering the rapidly changing energy markets. Customers of Montel are big energy consumers, energy producers, regulators, traders, consultants, authorities, media, and others.
In this role, you will sit at the heart of our customer support operations. You will be working closely with Sales, Development, Market Experts and Analytics to assist our customers with technical issues related to our services and the data we provide. Additionally, you will play a key role in developing and enhancing our support systems and routines, contributing to the continuous improvement of our customer support processes and being the administrator of the system. If you have a passion for technology and a commitment to exceptional customer service, we would lo...
Montel has an important role in the green transition; we do this by supporting companies with key decision-making tools, covering the rapidly changing energy markets. Customers of Montel are big energy consumers, energy producers, regulators, traders, consultants, authorities, media, and others.
In this role, you will sit at the heart of our customer support operations. You will be working closely with Sales, Development, Market Experts and Analytics to assist our customers with technical issues related to our services and the data we provide. Additionally, you will play a key role in developing and enhancing our support systems and routines, contributing to the continuous improvement of our customer support processes and being the administrator of the system. If you have a passion for technology and a commitment to exceptional customer service, we would lo...
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