Job Description

1st Line Support Engineer (Top 100 Company) – Manchester

Location: North West
Industry: IT
Salary: £20,000 – £23,000 per annum + Bonus + Benefits
Posted: 21/01/2015

Do you want to work for an award‑winning company? Are you a 1st Line Support Engineer?

Responsibilities

Our client is looking to employ a 1st Line Support Engineer to join their company. You will be responsible for providing high‑quality technical support on their software and hardware products. Reporting to the Senior Support Engineers, you will handle the incoming customer problems and resolve their issues effectively and efficiently.

Key Skills and Qualifications

  • Competent with Microsoft operating systems
  • Strong communication skills and customer focus
  • Ability to provide support services
  • Problem‑solving skills
  • Basic computer skills
  • Willingness to learn hardware and...

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