Job Description
Job Title: 1st Line Support Engineer – Service Desk
Location: Preston, UK (Office based)
Salary: £27,000- £29,000 DOE + Benefits
Employment Type: Full Time
*All applicants must have the right to work in the UK, our client cannot provide sponsorship*
About the Company
Our client is a growing MSP based in Preston, delivering managed IT, cloud, and security services to a variety of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture.
Role Overview
We are seeking a 1st Line Support Engineer to join a busy service desk team. This is a early-career role for someone with 1+ years’ IT support experience, providing technical assistance to clients and escalating more complex issues to 2nd Line engineers.
Key Responsibilities
*
Provide 1st line support for client IT issues via phone, email, or ticketing system.
*
Troubleshoot and resolve basic issues with Microsoft 365 / Office 365, W...
Location: Preston, UK (Office based)
Salary: £27,000- £29,000 DOE + Benefits
Employment Type: Full Time
*All applicants must have the right to work in the UK, our client cannot provide sponsorship*
About the Company
Our client is a growing MSP based in Preston, delivering managed IT, cloud, and security services to a variety of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture.
Role Overview
We are seeking a 1st Line Support Engineer to join a busy service desk team. This is a early-career role for someone with 1+ years’ IT support experience, providing technical assistance to clients and escalating more complex issues to 2nd Line engineers.
Key Responsibilities
*
Provide 1st line support for client IT issues via phone, email, or ticketing system.
*
Troubleshoot and resolve basic issues with Microsoft 365 / Office 365, W...
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