1st Line Support Engineer - Bath

1st Line Support Engineer

Rate - £14 an hour

Duration - 3 months initially

Location - Bath

Ir35 - Inside (Must use an umbrella company)

Provides all 1st line / 2nd line support functions for standard usage of all IT & Audio Visual equipment, software and services supported by DDaT.

Ensures smooth operation of the IT Delivery & Operations Service Desk

Includes 1st line / 2nd line field support for all IT & Audio Visual equipment, software and services supported by DDaT.

Includes provision of Assistive Technology (guidance and support)

Detailed Responsibilities

• IT Service Desk (1st & 2nd Line Support)
• AV Service Desk (1st Line)
• Laptop Loan (staff)
• Laptop loan (Events)
• AV equipment loans
• IT / AV Support for General Teaching Areas (1st / 2nd Line Support)
• IT Support for General Devices (1st / 2nd Line Support)
• Laptop l...