Job Description

1st Line Support Engineer




Rate - £14 an hour


Duration - 3 months initially


Location - Bath


Ir35 - Inside (Must use an umbrella company)



Provides all 1st line/ 2nd line support functions for standard usage of all IT & Audio Visual equipment, software and services supported by DDaT.


Ensures smooth operation of the IT Delivery & Operations Service Desk


Includes 1st line / 2nd line field support for all IT & Audio Visual equipment, software and services supported by DDaT.


Includes provision of Assistive Technology (guidance and support)


Detailed Responsibilities



  • IT Service Desk (1st & 2nd Line Support)

  • AV Service Desk (1st Line)

  • Laptop Loan (staff)

  • Laptop loan (Events)

  • AV equipment loans

  • IT/AV Support for General Teaching Are...
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