Job Description

1st Line IT Service Desk Engineer

? Gloucester | ? Up to £28,000

An exciting opportunity has opened for a 1st Line IT Service Desk Engineer to join a high‑performing IT team within a rapidly growing Managed Service Provider based in Gloucester.

This is a fantastic chance for someone currently working in a 1st line or junior IT support role who is looking to step up and develop their career in a fast‑paced MSP environment . You'll gain hands‑on exposure across a broad range of technologies, from day‑to‑day service desk support through to live infrastructure project work .

The Role

As a 1st Line IT Service Desk Engineer, you'll be the first point of contact for users, delivering outstanding customer service while resolving technical issues efficiently and professionally.

You'll be involved in:

  • Providing 1st line support across a busy serv...

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